Step 1: Login to Passport York
Go to Manage My Services and log in to Passport York.
Step 2: Welcome Screen
To go through the setup process, please click Get Started.
Step 3: Choose Your Authentication Device Type
Select Duo Mobile.
Step 4: Type Your Phone Number
Select your Country from the drop-down list and type your phone number.
Use the number of your smartphone that you'll have with you when you're logging in to a Duo-protected service. Double-check that you entered it correctly, check the box, and click Continue.
Step 5: Install Duo Mobile
Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily.
On your smartphone, search for Duo Mobile in the Apps store (iPhone) or Google Play Store (Android). Follow the platform-specific instructions on the screen to install Duo Mobile.
After installing the app, return to the setup window and click I have Duo Mobile installed.
Step 6: Activate Duo Mobile
Activating the app links it to your account so you can use it for authentication.
On iPhone and Android devices, activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. Follow the platform specific instructions for your device:
The "Continue" button is clickable after you scan the barcode successfully.
Step 7: Congratulations!
All you need to do is tap Approve on the Duo login request received at your phone.
If you are the only person who uses this computer, you can click Yes, this is my device and Duo will remember it for future logins.
If you need assistance or experience login problems after 2FA is activated, please contact askit@yorku.ca or your local IT support group.
Go back to 2FA Setup page
