If you do not have a smartphone or have a regular phone, there are other available methods that you can use.
Duo Mobile App - "Passcode" Authentication
This uses the same app as the "push" method, but instead of the one-touch validation, you make use of the passcode provided by the app. The advantage of this method is that it will work even without an active data or cellular connection.
Duo Hardware Token
A Duo hardware token is small fob that generates passcodes for Duo access. This works similarly to the Duo Mobile passcode option above, but without the need for a smartphone; although you do need to keep your token handy, usually on your keychain. It is available via the York Bookstore. For staff and faculty, please note the coupon code provided on the Bookstore page to obtain one at no charge.
Note: Token shipping and delivery may take 2-4 weeks, and your 2FA activation period will be extended to ensure you are not required to set up 2FA prior to having the token.
Passcode via Text Message
If the Duo Mobile app is not compatible with your phone and the hardware token is not suitable, you can enable passcodes via text message. When validating, you will receive a passcode that you can use; this requires cellular service availability. Email request to askit@yorku.ca and provide your Yorku.ca email address, employee or student number and phone number.
Validation by Phone Call/Landline
If you do not have or do not wish to use a smartphone or cellphone, and a hardware token is not suitable, you can enable phone call validation. When validating, you will receive a call to the registered phone number you provide, and you will need to confirm using phone keypad. This method will work with any cellphone or landline phone. Email request to askit@yorku.ca and provide your Yorku.ca email address, employee or student number and phone number.
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