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Information Security at York»  The Duo Mobile app does not show up in the App Store or the Playstore.

The Duo Mobile app does not show up in the App Store or the Playstore.

Check that your smartphone is running a Duo supported platform.

iPhone: iOS 14.0+

Android: Android 11.0+

Back to General Issues and Troubleshooting page

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About Us
UIT Information Security provides resources and services university-wide to help protect York's information assets and infrastructure from cyber threats. Services include vulnerability testing, monitoring, security incident handling and security consulting.

Contact
General inquiries: askit@yorku.ca
Report a cyber incident: infosec@yorku.ca

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