How do I log in using the Passcode via text message method?

Passcode via text message is only available upon request and is not the preferred 2FA authentication method because of the increase in SIM card swap scam.

Step 1: At the Duo prompt, please click on Enter a Passcode

 

Step 2: At the bottom right corner of the window, click on Text me new codes

Step 3: A one-time passcode is sent to your registered phone number via SMS text messaging. Enter the passcode and click on Log In. A one-time passcode cannot be re-used.

To reduce how often 2FA is required on a particular trusted device, you can enable the Remember me for 30 days setting by checking the box.

 

Back to FAQ page