Step One: Login to Passport York
Go to Manage My Services and log in to Passport York
Step Two: Welcome Screen
To go through the setup process, please click Setup. Otherwise, click on Setup Later. You have up-to 14 business days to setup a device before login is permitted.
Click Start setup to begin setup your device.
Step Three: Choose Your Authentication Device Type
Select Tablet and click Continue.
Step Four: Choose Platform
Choose your device's operating system and click Continue.
Step Five: Install Duo Mobile
Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily.
On your smartphone, search for Duo Mobile in the Apps store (iPhone) or Google Play Store (Android). Follow the platform-specific instructions on the screen to install Duo Mobile.
After installing the app, return to the setup window and click I have Duo Mobile installed.
Step Six: Activate Duo Mobile
Activating the app links it to your account so you can use it for authentication.
On iPhone and Android devices, activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. Follow the platform specific instructions for your device:
The "Continue" button is clickable after you scan the barcode successfully.
Click on Continue to Login
Step Seven: Enter a Passcode
Click Enter a Passcode
On your device, open the Duo Mobile App and tap on the York University to generate a one-time passcode. Then enter the passcode on your screen and click Log In.
Duo Mobile Passcodes are one-time codes and can be generated without an internet connection or cellular service.
If you need assistance or experience login problems after 2FA is activated, please contact email@example.com or your local IT support group.
Go back to 2FA Setup page