2FA Setup with a Tablet

These instructions also apply for smartphones without cellular data but with WiFi access.

Step One: Login to Passport York
Go to Manage My Services and log in to Passport York

Step Two: Welcome Screen

To go through the setup process, please click Setup. Otherwise, click on Setup Later. You have up-to 14 business days to setup a device before login is permitted.

Click Start setup to begin setup your device.

Step Three: Choose Your Authentication Device Type

Select Tablet and click Continue.






Step Four: Choose Platform

Choose your device's operating system and click Continue.





Step Five: Install Duo Mobile

Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily.

On your smartphone, search for Duo Mobile in the Apps store (iPhone) or Google Play Store (Android). Follow the platform-specific instructions on the screen to install Duo Mobile.

Do NOT delete the Duo Mobile app after completing the 2FA Setup. You need the Duo Mobile app for two-step verification to work on that device.

After installing the app, return to the setup window and click I have Duo Mobile installed.

Step Six: Activate Duo Mobile

Activating the app links it to your account so you can use it for authentication.

On iPhone and Android devices, activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. Follow the platform specific instructions for your device:

The "Continue" button is clickable after you scan the barcode successfully.






Click on Continue to Login

Step Seven: Enter a Passcode

Helpful tip: Enable the 30-day "Remember Me" option by checking the box at login time to reduce how often 2FA is required on a particular trusted device. Never enable this option on public or shared devices.

Click Enter a Passcode

On your device, open the Duo Mobile App and tap on the York University to generate a one-time passcode. Then enter the passcode on your screen and click Log In.






Duo Mobile Passcodes are one-time codes and can be generated without an internet connection or cellular service.

If you need assistance or experience login problems after 2FA is activated, please contact askit@yorku.ca or your local IT support group.

Go back to 2FA Setup page