Duo has also introduced a new Self-Service Device Management (SSDM) portal to allow users to access the device management interface directly. This will allow users to add/remove devices without the help of IT/Help Desk staff.
To access Duo SSDM, please visit https://yorku.login.duosecurity.com/ and login with your Passport York credentials. Once inside the portal, users will be able to add, remove and configure their authentication devices independently.
Benefits:
Users no longer need to reach out to IT staff for help with managing their devices. The new SSDM portal will equip users with the autonomy to manage their own authentication, improving the overall efficiency of Duo MFA.
What Devices and Duo Versions are compatible with the new SSDM?
Supported iOS and Android versions:
The current version of Duo Mobile supports iOS 15.0 or greater and Android 11 or greater.
Supported Browsers:
Duo Universal Prompt supports Chrome (Desktop and Mobile), Firefox, Safari (Desktop and Mobile) and Edge.
Not all browsers support all Duo authentication methods. Although we do not require users to download the Chrome browser, Duo recommends Chrome for the most seamless user experience and widest compatibility.
The supported browsers are listed below:
• Google Chrome
• Safari
• Firefox
• Microsoft Edge
For more information, please refer to the following documentation from Duo.
Please contact askit@yorku.ca if you have any questions or concerns.
