As part of planned updates to York’s Duo 2FA service, the Duo login prompt will change to a refreshed and modernized look that is better optimized for desktop and mobile experiences - known as the Duo Universal Prompt. There are no functionality changes to Duo and the service will continue to be part of your Passport York and yuoffice/O365 logins as usual.
When will this occur: The new prompt will replace the current one on March 20, 2024.
Traditional Prompt:
New Duo Universal Prompt:
Note: The "Remember this device" option has changed from a checkbox to answering the "Is this your device" question:
Supported iOS and Android versions:
The current version of Duo Mobile supports iOS 13.0 or greater and Android 8 or greater.
Supported Browsers:
The Universal Prompt supports Chrome (Desktop and Mobile), Firefox, Safari (Desktop and Mobile), Edge, and Internet Explorer. Not all browsers support all Duo authentication methods, so for the widest compatibility we recommend Chrome.
The minimum supported version for all browsers are listed below:
- Google Chrome 38.0
- Safari 9
- Firefox 47.0
- Microsoft Edge 17
- Internet Explorer 11
What do I need to do?
If you enabled automatic app updates on your device, the Duo Mobile app will update automatically. Otherwise, you need to manually update the app on your device.
Additional Resources:
